Submit a Ticket
So that we may help you, please login to your shoppe account or create an account to submit a support ticket. If you have never purchased from our shoppe before, or you only have purchased a workshop you will need to create an account to submit a ticket. All tickets are stored online to help us avoid issues with our emails not reaching you. You can login at any time to view your ticket history with us and reply to our responses. Thanks!
Our business operating hours are Monday through Friday from 10 a.m. to 4 p.m. MST in the US (that's Colorado if you need to adjust for time zones). We are closed weekends and holidays. Please allow up to 24 hours for a response. Thank you!
BEFORE YOU SUBMIT A TICKET, check our FAQs. We have common answers to common questions here.